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Legal

Refund Policy

This policy outlines how cancellations, renewals, and refund eligibility work for Rivx-AI plans.

Last updated: May 7, 2026

1. Free Plan

The free plan does not require payment and can be stopped at any time.

2. Monthly and Annual Plans

Paid subscriptions renew automatically unless canceled before the next billing date. After cancellation, paid features remain available through the end of the current billing cycle.

3. Refund Eligibility

Payments are generally non-refundable once a billing cycle begins. If a billing issue occurs, contact support and we will review the case based on applicable law and payment provider rules.

4. How to Cancel

You can cancel your subscription from billing settings in your workspace or by contacting support.

5. Contact

Questions about refunds or cancellation: support@rivx.ai.